At Koolba we offer a great variety of dishes, friendly service and a truly unique experience, but what truly differentiate us from other successful restaurants is that above all we value our customers. We believe in continuous improvement, which can come only from listening closely to the customer feedback we receive and ensuring that we meet and exceed their expectations. One of our main sources of information in addition to meeting our clients face to face are the rankings and comments we receive on TripAdvisor and we used them to create a list of top 10 reasons why Koolba is diners’ first choice.
We are proud of our large menu with a wide variety of dishes and the fact that our customers identify it as an “amazing, vibrant, tasty food.” We are dedicated to offering traditional as well as rare dishes that will excite your senses and deliver a mouth-watering experience, making the meals in Koolba “simply delicious”.
Locally sourced fresh ingredients
One of the secrets to our dishes is the fact that we use only locally sourced production that we get on the day. This ensures that our food is of the highest quality and has kept the fresh taste of the ingredients we use.
Excellent selection of drinks
Our customers highly value the wine and drinks selection that we offer, from the high quality, premium wines to the wide variety of beers. We can also advice you on which drink will match your selected meal, making your experience with Koolba an unforgettable fusion of tastes.
With our varied menu of Indian and Persian dishes you can never get bored, there is always something new and exotic to try. This is part of the authentic experience we aim to provide, from the interior of the restaurants to the spices we use. We will create the perfect atmosphere so all you need to do is enjoy it.
Friendly and professional staff
Another key to our success is our friendly and professional staff. We receive highly positive feedback from our customers who refer to the service we offer as “impeccable” and “outstanding”. We are proud of this achievement as the customer experience is in the centre of everything we do.
Our welcoming interior with relaxing atmosphere and high quality maintenance often grabs the attention of our diners and is the key to keeping them coming back.
Being one of the Glasgow Merchant City restaurants is a great advantage for us and for our customers. A convenient location like this works for any mood. You could book Koolba for a work-related celebration, for a romantic dinner or even join us in the spur of the moment, without making a booking. Whatever you are looking for we are just minutes away.
8. Made to order food
All our dishes are made to order, preserving their authentic and fresh taste. And to make it even more convenient for our customers we also offer take away service. All you need to do is send your order, come pick it up and you can enjoy our amazing Indian and Persian dishes in the comfort of your own home.
9. A place to visit again
We have a large loyal customer base and our high quality standards ensure that the feedback we receive stays positive. Most of our customers say that they will visit Koolba again for its atmosphere, professional staff and to try new dishes from our extensive menu.
10. Commitment to excellence
Our commitment to excellence places us high in all rankings, based on customer satisfaction. On tripadvisor we are placed top 15 out of 2000 places to eat in Glasgow and 14 out of 1845 restaurants. We have also received a Certificate of Excellence for the consistent great reviews we receive.
The satisfaction of our potential and existing customers is in the centre of everything we do, so if you have not visited Koolba, yet, we challenge you to do so. Come to our Merchant City restaurant for a great experience. You will not be disappointed!